Phillips to lead EOS service excellence in India
By Staff Report January 14, 2025 5:16 pm IST
Phillips Machine Tools India (PMT) has become the official service partner for EOS in India, The partnership, effective 1st January 2025, will ensure seamless support for existing EOS customers and uphold the superior service quality customers have come to expect.
Phillips Machine Tools India (PMT), a trusted leader in the manufacturing industry, is now the official and sole service partner for EOS in India. This strategic collaboration strengthens Phillips’ commitment to delivering world-class services to EOS’ valued customers, ensuring seamless support and operational efficiency.
Enhanced team collaboration and service excellence
To streamline operations and elevate customer experiences, the EOS India team has been realigned to enhance collaboration and improve service delivery. Effective 1st January 2025, Phillips Additive, a division of Phillips Machine Tools India, has taken over as the certified service partner for EOS, ensuring a smooth transition for all customers in India. This partnership is built on a shared commitment to maintaining the highest standards of EOS-certified service while adhering to compliance requirements.
Phillips Additive’s robust infrastructure and expertise will ensure uninterrupted support for existing EOS customers. The collaboration is designed to enhance operational efficiency and uphold the superior service quality EOS customers have come to expect.
While Phillips Additive assumes the mantle of service excellence, EOS GmbH will continue to lead technological advancements and foster the large-scale adoption of additive manufacturing (AM) technologies across India through EOS India.Anuj Budhiraja, Vice President, Phillips Additive, said, “We are honoured to become the official and sole service partner for EOS in India. This partnership reinforces our commitment to supporting EOS customers with the highest quality service and operational excellence. Together, we aim to accelerate the adoption of AM technologies and enable innovation across various industries in India.”
Ved Narayan, Senior Vice President—APAC, EOS, added, “Our collaboration with Phillips Machine Tool India as the sole service partner demonstrates our dedication to enhancing customer service and operational efficiency in India. With this partnership, we aim to push the boundaries of additive manufacturing technology and drive large-scale adoption in the region. We are confident that Phillips India will continue to deliver the exceptional service standards EOS is known for worldwide.”
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